Continuing our research on the impact of COVID-19 on associations, we asked association leaders to share how member retention rates have changed in the last 12 months. As expected, decreases in retention coincide with the economic shifts of the first half of 2020.
The Impact of COVID-19 on Member Retention
How does your association look different today - from strategy to operations to the member experience - than it…Read More
In a recent study conducted in partnership with Association Analytics (A2), we dove into the question: How can associations…Read More
In the final survey of the 2020 COVID-19 Tracker series, we asked association executives about where they…Read More