Continuing our research on the impact of COVID-19 on associations, we asked association leaders to share how member retention rates have changed in the last 12 months. As expected, decreases in retention coincide with the economic shifts of the first half of 2020.
The Impact of COVID-19 on Member Retention
In this time of lean operations, when budgets and time need to be carefully managed, volunteer leaders represent a…Read More
When the world shifted in March, many professionals and companies turned to their trusted associations for support. Associations responded…Read More