Our Values
Human
Put people above everything else. Celebrate and support individuality.
Driven
Approach every day with intention. Show initiative.
Human
Put people above everything else. Celebrate and support individuality.
Curious
Embrace learning. Never settle.
Driven
Approach every day with intention. Show initiative.
Connected
Work together as a team. Take care of each other.
Honest
Lead with integrity. Act with conviction.
Our Leadership Team
Meet the Full Team
President and CEO
Jay Younger, FASAE
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Chief Practice Officer
Jon Hockman, CPF, FASAE
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Chief Operating Officer
Karli Susi, MBA
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Chief Practice Officer
Patrick Glaser, M.A., MPA
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Chief Experience Officer
Suzanna Kelley, MBA, FAIA
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Director, Project Management
Alexandra L. Isham, PMP
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Practice Director
Candace Vanderpoel, M.A.
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Practice Director
Caroline Baugher
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Director, Marketing and Business Development
David S. DuVal
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Practice Director
George A. Miller, M.S., CAE
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Director, People, Culture and Talent
Julia Kaufman, MPA, SHRM-SCP
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Practice Director
Kristi Donovan, M.S., CAE
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Practice Director
Megan Cruz, CAE
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Practice Director
Meena Dayak, M.A.
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Managing Director
Tim Hopkins, CAE
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Your Trusted Association Advisors
McKinley’s team is composed of amazing individuals, each with a rich and diverse background and all sharing our commitment to deliver exceptional client experiences. Our team members excel at helping associations find unique solutions to tough problems, while at the same time setting clear and realistic goals to measure and celebrate progress.
Meet Our TeamSolve Your Toughest Challenges
As the leading consulting firm focused exclusively on associations, McKinley develops and delivers solutions that enable associations to maximize member value and their impact on society.
Strategy and Innovation
McKinley’s strategic guidance helps position associations for impact – aligning strategy, operations, strategic and business goals, staff culture, and performance all in support of the pursuit of a preferred future.
- Strategic Planning
- Advisory Services
Organizational Excellence
Our team brings years of experience and a unique expertise in associations to help you achieve organizational excellence initiatives.
- Governance and Leadership
- Facilitation
Business Transformation
Our team of expert advisors supports clients through periods of high-impact change to help organizations address high-stakes change initiatives.
- Business Models
- Membership Value and Dues Models
Research and Insights
We have a team of expert researchers and data analysts that are the “engine” behind data-driven decisions that are necessary to drive associations forward.
- Market Research
- Field and Industry Studies
“McKinley has been a great long-term partner on our strategic research initiatives, which have collectively helped us increase value for our members and advance our vision for the future. We continue to be impressed with the efficiency and expertise with which McKinley has helped us accomplish all of this critical work—and look forward to more collaboration and success together!”
Amy Fisher
VP, Engagement, Marketing and Market Development, Regulatory Affairs Professionals Society
“The team at McKinley was so skilled at listening. It was critical for the PATH Intl. Board and staff to feel heard and to have what they were saying and thinking reflected throughout the project. With concrete data, skilled facilitators, and a whole team of experts that could support us from the first project meeting to our 2020 game plan facilitation, we had what we needed to make this a true investment in PATH Intl.’s future.”
Kathy Alm
CEO, PATH Intl.
“With the pace of disruption in business and society, leaders and guiding documents must be flexible and fluid. McKinley and the AIA Strategic Planning Committee did a great job in keeping our strategic plan simple and flexible. This has ensured more aligned and collaborative work, fostered staff and leader engagement, and provided the framework for transformation within the organization, the profession and even society.”
Terri Stewart, Hon. AIA, CAE
Executive Director, College of Fellows; Senior Vice President, Knowledge & Practice, American Institute of Architects
McKinley Insights Blog
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