In 2009, the American Academy of Hospice and Palliative Medicine (AAHPM) retained McKinley to create a Communities of Practice model to accommodate the varying interests of its rapidly growing—and incredibly diverse—membership.
First, McKinley conducted an electronic survey to gather member feedback on specific interests and expectations for how the Academy could create a specific “home” for their needs under the AAHPM umbrella. Then to understand more about interpersonal dynamics between Academy members, McKinley observed several existing Special Interest Group meetings during AAHPM’s 2009 Annual Assembly to help crystallize findings from the electronic survey. McKinley worked with AAHPM to develop a multi-layered Communities of Practice Model that reflected members’ varied interests and methods of communications and allowed for greater participation and sharing.
VALUE TO CLIENT:
Today, the Communities structure is thriving and is considered to be a key benefit to AAHPM members. The Academy currently has 16 fully recognized SIGs, and several more have applied for support by the Academy.